Moss and Hooper benefited from sales automation, collaboration, and reporting functionalities of Sugar Professional, delivered by SugarCRM's Australian partner, Insightful Customer Relations.

	With SugarCRM, we have much better follow-up on leads and are closing more opportunities. John Quinn Managing Partner

Problem:

• Disconnected handling of contacts, opportunities and accounts
• Inability to generate reports on sales progress for clients
• No information sharing between sales representatives

Solution:

• Improved collaboration through lead and account planning
• In-depth reporting on opportunities and win-rates for delivery to clients
• Increased market intelligence among sales reps provides for better, more effective sales calls

Full Case Study

• Case Study

About Moss and Hooper

Moss and Hooper is a leading provider of outsourced software sales, consulting and executive recruitment in Australia.

Website: www.mosshooper.com.au

About Insightful Customer Relations

Insightful is the premier Australian provider of hosting and on-premise solutions using the commercial open source customer relationship management system, SugarCRM.