ion-ip implements Sugar across their disbursed enterprise, increasing cross department collaboration.

	Partnering with SugarCRM allows us to combine our specialized services with an already stellar product. Our work with ion-ip is a great example of a company who was able to capitalize on our partnership with SugarCRM. Edwin Siebum Founder of BriXData

Problem:

• ion-ip was hindered by minimal communication between regional offices and segmented departments
• Lack of analytical tools made it difficult to gain a high level view of the business
• Unable to accurately forecast sales pipelines by department

Solution:

• Cross module reporting allowed ion-ip to evaluate the effectiveness of various corporate initiatives based on current information
• Sugar Professional gave employees an easy to use application to store and share information critical to sales process
• Management now has accurate and insightful sales forecasts generated by real time numbers

Full Case Study

• Case Study

About ion-ip

ion-ip is a European Internet and network services provider that focuses on supplying integrated solutions to business customers who want to get the best out of their operations by means of Internet and networks. ion-ip offers a complete range of communication services. ion-ip's strength is to translating business and ICT-objectives into operative and rewarding Internet and network solutions, from functional design to operational management. ion-ip is a market leader in the Netherlands in the area of web solutions and owns 3 data centers. There are about 75 employees working for ion-ip in their offices in, Amsterdam, Hoofddorp, Veenendaal, and Stockholm.

Website: www.ionip.com

About BriXData

BriXData provides customer centric solutions to mid market enterprises, local governments, and public utilities. BriXData offers solutions such as CRM implementation and consulting services, On Demand-hosting, localized CRM support, and tailor made portal applications.

Website: www.brixdata.com