Case Study: InterAct Public Safety Systems

The implementation of Sugar and MySQL was performed in less than 30 days of purchasing the product.

	SugarCRM and MySQL stood out as the products that had the dominant feature set from both a functionality and a flexibility stand point in the market. Evans Wroten Chief Information Officer

Problem:

• Homegrown CRM system hampered sales effectiveness
• High licensing costs of proprietary databases drained the bottom line
• Duplicate efforts due to lack of integration between CRM, ERP and Intranet

Solution:

• SugarCRM provides complete history of customer contact with workflow alerts and cross-application messaging
• MySQL lowers database licensing costs by 90%
• Full integration between SugarCRM, Great Plains ERP and Corporate Intranet reduces manual updates.

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About InterAct Public Safety Systems

Since 1975, InterAct Public Safety Systems has led the industry in providing both stand-alone and fully integrated mission-critical public safety and homeland security systems and products.

Website: www.interact911.com