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Customer Snapshot

Over 3,500 commercial customers use SugarCRM to grow their business. Below is a sample of some of the industry leaders who are benefitting from SugarCRM.

Featured Customers

Reynolds & Reynolds

AXA

BDO Seidman

BDO Seidman, LLP, is a national professional services firm providing assurance, tax, financial advisory and consulting services to a wide range of companies

"The ease-of-use of the SugarCRM application and its strong CRM capabilities means that BDO Seidman will be able to improve information sharing and deliver improved reporting capabilities across employee teams and the BDO Seidman Alliance Network."

First Federal Bank of California

H&R Block

Harris

Men's Wearhouse

State of Oregon

Department of Human Services is the largest state agency in Oregon with 9,000 employees

"Our senior technical people were able to download the open source version of SugarCRM code with documentation, and have it up and running and operational on our server within 24 hours."

go daddy

Customers by Industry

Communications

InterAct Public Safety Systems

Provider of mission-critical public safety and homeland security systems & products

"SugarCRM and MySQL allow us to get up and running much more quickly and cost effectively than other solutions. The ability to make customizations on the fly delivers true competitive advantage."

NIC USA

Leading provider of outsourced eGovernment portals

"More state portals are using Sugar to enhance customer service delivery, and the customization features have allowed several states to deploy the system in different ways."

LocalToolbox

Leading provider of branded web portals that allow media companies to offer targeted local content to potential and existing customers

"Accessing and sharing critical account information was difficult before we implemented Sugar. With SugarCRM, we are able to solve customer's problems together as a team."

Soul

One of the premier providers of IP voice, video, and data services in Australia

"We were really impressed by how fast and easy it is to customize Sugar. Our product assortment and sales processes change frequently, and Sugar is flexible enough to meet those demands."

UZO

UZO is one of Portugal’s largest mobile telecommunication providers specializing in hassle-free payment plans

"Sugar was the most user friendly solution we evaluated and met all of our functionality requirements. Because our reps were going to be very heavy users of this system, we were also drawn to Sugar’s unrivaled ability to be customized to fit our use needs."

ionip

Ion-ip offers integrated solutions based on IP-technology

"Our business has flourished because of the diversity of solutions we can offer our customers. Sugar gave us the flexibility to adapt our CRM solution to best align with our unique and diverse business offerings."

Communications | Financial Services | Public Sector | Professional Services | Manufacturing

Technology | Retail/Distribution | Media

Financial Services

NinjaTrader

Provider of financial trading software for professional and retail investors

"We have a much better grip on expected revenues due to Sugar, which helps us manage our business more effectively."

Rise Realty

A full-service realtor serving residential and high-rise real estate customers

"Sugar makes it extremely easy to stay in contact with our prospects – something that is vital in our industry. We are all in agreement that our investment in Sugar has had a big impact on our bottom line."

SACE

Provider of insurance and financial services to Italian companies looking to operate in international markets with greater security

"We have been blown away by the functionality that Sugar Enterprise with Easy Contact gives us. Sugar has made my job easier and has helped us be more reactive to our customers."

Venstar Exchange

Provider of currency exchange brokerage and consulting services

"Sugar University was one of the reasons why we went with Sugar in the first place. With the easy to use interface and the guidance of Sugar University learning sessions and workshops, our company is really off to a terrific start."

Communications | Financial Services | Public Sector | Professional Services | Manufacturing

Technology | Retail/Distribution | Media

Public Sector

InterAct Public Safety Systems

Provider of mission-critical public safety and homeland security systems & products

"SugarCRM and MySQL allow us to get up and running much more quickly and cost effectively than other solutions. The ability to make customizations on the fly delivers true competitive advantage."

NIC USA

Leading provider of outsourced eGovernment portals

"More state portals are using Sugar to enhance customer service delivery, and the customization features have allowed several states to deploy the system in different ways."

North Carolina State

Largest university in North Carolina with over 30,000 students

"We moved from Sugar Open Source to Sugar Professional On-Demand for the support and advanced functionality."

State of Oregon

Department of Human Services is the largest state agency in Oregon with 9,000 employees

"Our senior technical people were able to download the open source version of SugarCRM code with documentation, and have it up and running and operational on our server within 24 hours."

SIM University

Singapore’s first and only private university focusing on upgrading and learning needs of working professionals and adult learners

"Using SugarCRM Enterprise, we’ve been able to take our service levels to new heights, and provide students with personalized interactions, content, and improved service as a result."

Communications | Financial Services | Public Sector | Professional Services | Manufacturing

Technology | Retail/Distribution | Media

Professional Services

CBI Group

Human Resources consulting and outsourcing company

"SugarCRM is a very intuitive system. It’s very easy to use, and the whole team grasped onto it."

Moss & Hooper

Australian provider of outsourced software sales

"SugarCRM provided more flexibility and reliability for us than the proprietary packages available on the market."

Supreme Recruit AB

Human Resources consultiants in Stockholm, Sweden

"The use of Sugar Enterprise has given us the ability to run our business from wherever we happen to be at the moment, ... with or without an Internet connection."

Whitehall Management

Leading provider of consulting services and educational seminars for medical practices in need of strategic practice planning

"I kept hearing great things about Sugar and knowing that it was an open source solution with a sizeable and vibrant community assured me that the product would never get stale."

Pointlogic

Leading Dutch provider of mathematical and analytical consulting services

"Everyday Sugar helps multiple employees a little bit with their daily performance and when you add all that up, it is extremely significant."

Workstar

Provider of integrated online learning, recruitment, accredited training and communication solutions.

"With SugarCRM, we were able to incorporate all users, despite their disparate needs, working effectively with a single system."

Communications | Financial Services | Public Sector | Professional Services | Manufacturing

Technology | Retail/Distribution | Media

Manufacturing

PowerEfficiency

Leading provider of proprietary energy management technology solutions

"Sugar has been instrumental in allowing our sales to increase by 400% in the last year. We have a great product and great people but having Sugar really keeps our organization focused on the task at hand."

Corona Medical

Corona Medical is a provider of furnishings and equipments to hospitals and health centers

"With SugarCRM and Synolia, we implemented a solution that fits our business, instead of having to adapt to a rigid software system. We picked Sugar because Sugar adapted to us."

Daxten

Manufacturer and distributor of infrastructure management, remote access devices and cooling optimization products

"We have seen a significant increase in sales and lowered costs due to SugarCRM."

Induplast

Leading manufacturer of plastic packaging solutions for consumer goods such as cosmetics, toiletries, pharmaceuticals, and food items

"The value of having a fully functional CRM system that is also open source is uncanny. With the help of OpenSymbol, we have customized and integrated the application so that all of our operations can be driven by Sugar."

Sterling PCU

Provider of specialized equipment to the appliance and automotive industry

"We moved from salesforce.com to SugarCRM because Sugar gives us twice the functionality at half the price."

Superior Industries

Single-source supplier of conveyor systems and components

"As a mid-sized business we estimate we’ll save $73,035 in four years, if we remain at 45 users and $104,980 if we continue to add 15 users annually."

The 3Sixty Group

Manufacturer of industrial products

"Before Sugar, we had a lot of small opportunities fall through the cracks. Now that never happens. We have grown at 100% year-over-year for the last three years and we have not added a single employee."

Communications | Financial Services | Public Sector | Professional Services | Manufacturing

Technology | Retail/Distribution | Media

Technology

Aconex

Leading provider of online information management solutions to the construction, resources and property management industries

"SugarCRM\'s ease of customization was why we chose it over Salesforce.com and NetSuite."

athenahealth

Leading revenue cycle management solution

"Sugar Professional has become the platform for our vital business systems, which encompass finance, sales, marketing, and support."

BZ Results

Provider of digital marketing and eCRM solutions to the automotive industry

"We did not want to have to go out and buy a bunch of CRM for Dummies books for our reps to learn the system. It needed to be intuitive, it needed to be versatile, and, above all, it needed to work on our terms."

Covalent

Leading provider of complete enterprise open source solutions

"We moved from Salesforce to SugarCRM in less than three days. The Sugar team transferred 250,000 records and more than 100 custom fields from Salesforce into Sugar Suite. The migration package offers tremendous value."

Geeks On The Way

Provides customer services and technical support to customers across Western Canada

"With SugarCRM, we have reduced call handling times from two to three minutes down to as little as 20 seconds."

Mania Technologie

Mania Technologie is a global leader in the development and supply of innovative products and services to the printed circuit board industry

"It's all about risk management. With open source, it gave our IT department the opportunity to evaluate the software and the confidence to recommend SugarCRM for use as a mission-critical application."

Planet Discover

Planet Discover provides hosted search and advertising services to consumers

"Being a company that specialized in customization, there is no way we were settling for a CRM system that couldn't be customized to meet our needs. SugarCRM didn't handcuff our ability to customize."

Santa Clarita Web Services

Leading provider of internet solutions such as web design, network infrastructure, web hosting, online advertising, email marketing, and software implementation services

"Being able to integrate with other applications, make deep customizations, and realize significant cost savings made the decision a no brainer."

Splunk

Provider of search technology for the management of IT data

"What we have done with SugarCRM Dashboard is really on the cutting edge of CRM implementation."

Zenoss

Zenoss Inc. delivers open source IT management solutions to organizations across the globe

"If support can't handle an issue, SugarCRM can bounce that call to a higher tier, which includes our engineering department, so even they have access to the system."

Communications | Financial Services | Public Sector | Professional Services | Manufacturing

Technology | Retail/Distribution | Media