Case Study: E3 Technology Inc.

E3 Technology leverages Sugar Professional On-Demand to optimize sales for its security consulting practice

Business Issue:

E3 was losing visibility into sales and other operations due to the fact that its existing CRM system was inadequate.

Problem:

• Lack of a web-based solution also made it difficult for a remote operation like E3 to provide access to CRM data for all employees.
• Management had no visibility into sales data locked on individual reps' computers.
• Consulting projects difficult to manage without sufficient system in place
• Required flexible system to accommodate E3's business processes

Solution:

• Sugar Professional On-Demand - A web-based, centralized CRM system to replace aging contact management tool

ROI:

• Expected benefit of up to 20% increase in sales
• Sales productivity gains thanks to Sugar acting as centralized system
• Increased visibility and adoption with anywhere-access to web-based Sugar system

Customizations:

• Customized Opportunities Module to better fit E3's exact sales process
• Leveraging Projects module to tightly bind sales and services delivery, as well as optimize resources allocation to consulting projects

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About E3 Technology Inc.

The E3 Technology team fulfills many different security needs. Team members teach seminars on security defense and countermeasures to help technical professionals better understand information and network security. Our team works with examiners to help our clients meet regulatory compliance requirements. We continue to seek out and familiarize ourselves with the most cutting edge security software available so that we can keep our clients' security needs cutting edge as well. The E3 team strives to build strong relationships with our clients and takes pride in knowing we are helping them secure their networks.

Website: www.e3tech.net