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Corona Medical needed an adaptive CRM solution that could streamline its sales cycle by integrating information from their customer quote and ERP systems.
We wanted a solution that could adapt to the specific needs of our company. SugarCRM's architecture allows us to develop complementary modules more easily then with a traditional commercial solution and to tie it into our existing systems.
Laurent Guenier, IT Manager
Quick Facts
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Company Fact:
Provider of furnishings and equipments to hospitals and health centers - Headquarters: Tours, France
- Employees: 140
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Implementation Time:
2 months -
Implementation Partner:
Synolia
Case Study 
Problem:
- Sales information was scattered across various sales territories and disparate programs
- Lack of integration between quote, CRM and ERP systems led to manual rework
- Manual reporting tools were time intensive and lacked relevance
Solution:
- Sugar Professional gave employees an easy to use application to store and share information critical to sales process
- Cross-Module reporting gave Corona Medical the ability to evaluate effectiveness of sales activities
- Synolia's expertise in implementing Sugar allowed quote software to be seamlessly integrated with Sugar into a single sales information system
About Corona Medical SAS:
Corona Medical creates long-term solutions to equip hospitals and health centers with long lasting medical beds and furniture. Its production sites are certified ISO 9001 and located in Tours, France. To learn more, please visit http://www.corona-medical.com/
About Synolia:
Synolia is the premiere partner of SugarCRM in France and has helped companies of all sizes select, implement, customize and support world class CRM systems. To find out more please visit http://www.synolia.com/
