 | With its CRM system integrated with its project management and high user adoption, CBI Group is gaining greater visibility into how the business is performing. |
Problem:
- Allow employees to share and collaborate from remote locations
- Ensure data security by housing customer data within company firewall
- Integrate account management and project management to better manage client engagements
Solution:
- Project management and account management integrated into a single application provides greater insight into customer engagements
- Strong reporting capabilities driven by customer data inform executive decisions
- Better control of customer information and data security
Full Case Study
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| Quick Facts |
- Company Fact:
Human Resources Consulting
and Outsourcing
- Headquarters:
Newark, DE
- Customers:
Small- and Medium-Sized Business to Fortune 100 firms
- Key Requirements:
An intuitive CRM system with
integrated project management
and strong reporting capabilities
- Previous CRM Solution:
ACT
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Case Study
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About CBI Group
CBI Group is a human resources consulting and outsourcing company serving businesses from small- and medium-sized to Fortune 100. CBI Group has been named one of the fastest growing private businesses in the Mid-Atlantic region.
Website: www.thecbigroup.com
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