Case Study: AXXES

A European subsidiary implements SugarCRM to quarterback a new electronic toll system.

	We needed to deploy a CRM solution in a very short timeframe and with minimal cost, and it needed to be able to fully support our growth and need for additional functionality for years to come. Guillaume Domingeon IT Manager, AXXES

Problem:

• By early 2007, rapid growth meant AXXES required a new CRM solution that could handle promotion, marketing and customer service tasks for the company.

Solution:

• AXXES has seen improved customer service and better prospect targeting for their on-board communication systems and complementary services.
• Sugar Professional is now being leveraged by 39 end users, while several updates are being planned to allow the application to evolve alongside AXXES' growth

Full Case Study

• Case Study

About AXXES

Via a directive of the European Union (EU), a group of motorway concessionaries created a common subsidiary to manage, promote, operate and market the on-board communication systems and other complementary services associated with a new toll system. The aim is to be able to pay road tolls throughout the EU with a single device on-board the vehicle and a single subscription contract.

Website: www.axxes.fr/en

About Synolia

Synolia is the oldest SugarCRM partner in the world. Since 2004, Synolia has been providing provided businesses of all sizes with deep expertise in the implementation and deployment of SugarCRM solutions by providing companies with customization, training, integration, and more. Synolia now provides SugarCRM solutions and services for more than 50 companies and 1,000 users. For more information call 04 27 70 53 70 or visit www.synolia.com or email sugar@synolia.com