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Deployment Guide

Should your company’s CRM system be managed by an outside vendor or managed internally by your own IT staff? Your choice will be influenced by various factors, such as company size, competitive environment and strategic goals.

SugarCRM offers flexible deployment options with an automated migration path: On-Demand, Appliance and On-Site. This guide is designed to provide the decision-making framework to help companies decide which delivery option suits them best.

Quick Calculator: On-Demand or On-Site?

This Quick Calculator is your shortcut to a speedy decision on how to deploy CRM. If this tool doesn’t provide clear guidance, please refer to the related white paper.

Questions	1	2	3	4	5
	1 = Strongly Agree 5 = Strongly Disagree
IT is a source of competitive advantage for my company.
We have the IT resources to manage the CRM application.
My physical IT infrastructure is able to run the CRM application.
The CRM application will be customized to match our business processes.
CRM must integrate with other enterprise applications (ERP, Web site, etc.).
Corporate policies prohibit customer information outside the firewall.
CRM is a strategic initiative across all departments (sales, marketing, support).

White Paper:

CRM: On-Demand or On-Site

By Tim Clark, The FactPoint Group

The rise of Software-as-a-Service (SaaS) is changing the way enterprises pay for and use customer relationship management (CRM) software.

This white paper identifies issues that buyers should analyze to decide which CRM deployment option best suits their specific needs. It also offers case studies of SugarCRM customers to show how and why they chose a specific deployment option.

Download Case Study Download White Paper PDF

Deployment Choices

Sugar On-Demand

Hosted CRM with easy migration

From $40/user/mo

Sugar On-Site

Run CRM within your IT environment

From $275/user/yr

Sugar Cube

Dedicated, production-ready CRM solution

Learn More

Webcast:

CRM: On-Demand or On-Site?

Choose the Right Deployment Option

This webcast will break through the hype to provide business leaders a decision-making framework for choosing the right CRM deployment option. Please join technology analyst Tim Clark, SugarCRM’s CTO Jacob Taylor, and Sterling PCU's Christopher Edwards as they discuss costs and benefits of deploying CRM On-Demand versus On-Site.

View Webcast