WHERE:
Sheraton Park Lane Hotel London Map
WHEN:
Tuesday, October 5th, 8:00 – 17:00
Special Training Event
Sign up for these classes offered in London by SugarCRM Gold Partner Provident Technology:
Agenda
| 8:00 - 9:00 |
Registration and Coffee
|
| 9:00 - 9:10 |
Welcome to CRM Acceleration LondonTom Schuster, VP and General Manager, SugarCRM Europe
|
| 9:10 - 9:45 |
The Power of Open
Larry Augustin, CEO, SugarCRM
Open source, open standards and community are changing the balance of power between customer and company. ‘Open’ will change customer relationships. Learn how your company can adapt.
|
| 9:45 - 10:30 |
Customer Case Studies
|
| 10:30 - 10:45 |
Break
|
| 10:45 - 11:25 |
Visionary Keynote: Star Wars and Social CRM
Laurence Buchanan, Executive Consultant / CRM & Social CRM, CapGemini UK
An examination of how the popular Sci-fi movies can serve as a guide for the changes Social CRM is introducing to companies.
|
| 11:25 - 11:45 |
Customer Case Study
|
| 11:45 - 12:30 |
Sugar 6 - Making CRM Simple
Clint Oram, Co-Founder and VP of Products, SugarCRM
A look into the state of CRM strategy, how companies can implement CRM that is truly impactful, and the design philosophy behind Sugar 6.
|
| 12:30 - 14:00 |
Lunch
|
| 14:00 - 17:00 |
SugarCRM Team
|
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