CRM Acceleration London: Agenda

WHERE:

Sheraton Park Lane Hotel London Map

WHEN:

Tuesday, October 5th, 8:00 – 17:00

Sponsored by:

e-nableiT Technologies
Provident Technology
Visual Metrix
Alfresco
Talend

Special Training Event

SugarCRM Training

Sign up for these classes offered in London by SugarCRM Gold Partner Provident Technology:

Agenda

8:00 - 9:00

Registration and Coffee

9:00 - 9:10
  • Tom Schuster, Vice President of Business Development

    Welcome to CRM Acceleration London

    Tom Schuster, VP and General Manager, SugarCRM Europe
9:10 - 9:45
  • Larry Augustin,  CEO, SugarCRM

    The Power of Open

    Larry Augustin, CEO, SugarCRM

    Open source, open standards and community are changing the balance of power between customer and company. ‘Open’ will change customer relationships. Learn how your company can adapt.

9:45 - 10:30

Customer Case Studies

  • Loomis UK
    Loomis UK: Improving the Bottom Line with SugarCRM

    How a financial services leader is using SugarCRM to deliver service excellence to all of its clients.

  • Tollpost Globe
    Tollpost Globe: Getting Going with SugarCRM

    How a suppply chain and transportation leader is staying ahead of the pack with SugarCRM.

10:30 - 10:45 Break
10:45 - 11:25
  • Laurence Buchanan, Executive Consultant / CRM & Social CRM, CapGemini UK

    Visionary Keynote: Star Wars and Social CRM

    Laurence Buchanan, Executive Consultant / CRM & Social CRM, CapGemini UK

    An examination of how the popular Sci-fi movies can serve as a guide for the changes Social CRM is introducing to companies.

11:25 - 11:45

Customer Case Study

  • Unanimis
    Unanimis: Reducing Sales Cycles to Deliver Rapid Solutions to Customers

    How a leading UK advertising network moved from a homegrown CRM solution to manage its rapid growth.

11:45 - 12:30
  • Clint Oram, Co-Founder and VP of Products, SugarCRM

    Sugar 6 - Making CRM Simple

    Clint Oram, Co-Founder and VP of Products, SugarCRM

    A look into the state of CRM strategy, how companies can implement CRM that is truly impactful, and the design philosophy behind Sugar 6.

12:30 - 14:00 Lunch
14:00 - 17:00

Deep-Dive - Q&A Sessions and One-On-One Consulting

SugarCRM Team