SugarCRM's best-of-breed platform enables you to rapidly build and deploy powerful mobile solutions, social applications and business processes to the entire organization in the cloud or on premise. Sugar has the flexibility, agility, and simplicity required to enable you to quickly and easily make SugarCRM your own.
Sugar Module Builder® enables you to rapidly build custom objects from scratch or combine existing or custom objects into a brand new application. You can quickly leverage existing Sugar objects such as Contacts, Accounts, Cases, and Opportunities to build a new module. Or create an unlimited number of custom field and modules to build new apps, which interoperate seamlessly with all Sugar modules and platform tools. Deploy them to any platform: mobile, browser or your email client.
Sugar Studio® lets you rapidly configure the way information is presented in Sugar. Leverage Sugar Studio's powerful WYSIWYG interface to create custom fields, hide unused fields and customize Sugar Logic to create calculated, dependent, and dynamic fields.
Sugar Layout Editor provides you with the ability to tailor the look of each Sugar screen. Edit and rename tabs, change dropdown values, and hide unused modules to ensure Sugar reflects your business.
Sugar Logic™ lets you drive the process through the user experience. Studio means no need for code-level customizations -- instead use simple drag-and-drop editors and formula builders to design your powerful, dynamic solutions in Sugar.
Drive productivity across your field organization. Make any object or customization available on your mobile device with a click of a button through our powerful customizable cross-browser framework. Bring the social interaction to your mobile sales force. All with the power of the latest state-of-the-art cross-platform or browser technology born into the globally connected world.
Use your CRM across the world for your distributed workforce in 30+ languages. Deploy Sugar anywhere in any country: on-site, in a private cloud or in our SaaS environment.
Sugar's real-time reporting lets you rapidly click and deploy reports on business performance analytics across the entire business. Executive dashboards provide a one-page window into your business. Drill down to underlying data impacting each report right from your dashboard or report to uncover opportunities.
Sugar Workflow Management lets you automate your day-to day-tasks. Change alerts and discount approvals, record routing, account and customer activity monitoring are just a few examples of the alerts, actions, and triggers to become more responsive to customer demands. Using Sugar templates, you can create custom business processes based on any Sugar object.
The Sugar Community has developed thousands of extensions, integrations, and custom applications for Sugar. Explore thousands of free and commercial extensions on SugarExchange and SugarForge.
To build your own extensions, Sugar provides a library of standard APIs available - free - with all additions. Sugar even provides the ability to easily extend our APIs, just in case you need functionality that isn't provided natively. And, since Sugar uses open web technologies and an open source platform, there are literally millions of developers out there to support you and help you build your dream solution.
Sugar's CRM solution has the unique ability to run on either SugarCRM's cloud, private or public cloud, or build your own technology stack. Either way, you're in control.
Data residency control
SugarCRM is platform agnostic. This means you are in control of how and where your CRM application and data reside. This allows for the maximum amount of flexibility for your business. You can choose to run on Sugar’s private or public clouds, you can run locally on your existing network, or you can choose to deploy on any of the private or public cloud offerings from vendors such as IBM, Microsoft, Amazon, Rackspace, and many more. You choose the deployment model. You choose the technology stack.