Case Studies - Microsoft Excel

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Business Issue: Rapid customer growth was overwhelming sales and service delivery teams. Problem: Sales people were using Excel spreadsheets to track...
Business Issue: TheaterMania needed improved transparency between tracking both its advertising clients and ticketing clients across sales and...
Business Issue Roxtec GmbH develops, manufactures, and sells complete sealing solutions for cable and pipe penetrations. Prior to 2006, it did not...
Problem: By early 2007, rapid growth meant AXXES required a new CRM solution that could handle promotion, marketing and customer service tasks for...
Problem: SIM University needed a CRM system that would tightly integrate with it’s IP PBX telephony system so agents could provide students with...
Problem: Induplast had multiple silos of customer information which hindered Induplast's ability to collaborate when solving customers' problems...
Problem: ion-ip was hindered by minimal communication between regional offices and segmented departments Lack of analytical tools made it...
Problem: Sales information was scattered across various sales territories and disparate programs Lack of integration between quote, CRM and ERP...