Case Studies - Microsoft Excel

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Business Issue: As One Financial's reputation for great investment opportunities and exceptional customer service grew, its business expanded...
Problem: Coca-Cola Enterprise required a cost-effective software solution that could be customized to fit as part of a larger e-commerce and...
Business Issue: A group travel business positioned for growth, Thomas Cook Voyages realized its present approach to lead and customer management was...
Business Issue Roxtec GmbH develops, manufactures, and sells complete sealing solutions for cable and pipe penetrations. Prior to 2006, it did not...
Problem: By early 2007, rapid growth meant AXXES required a new CRM solution that could handle promotion, marketing and customer service tasks for...
Problem: SIM University needed a CRM system that would tightly integrate with it’s IP PBX telephony system so agents could provide students with...
Problem: Dispersed workforce had an assortment of informal systems for managing customer and prospect data. Pointlogic’s unique line of business...
Problem: Induplast had multiple silos of customer information which hindered Induplast's ability to collaborate when solving customers' problems...
Problem: ion-ip was hindered by minimal communication between regional offices and segmented departments Lack of analytical tools made it...
Problem: Sales information was scattered across various sales territories and disparate programs Lack of integration between quote, CRM and ERP...

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