Case Studies - Homegrown Solution

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Problem: Affinity4 required a CRM solution that could consolidate its various product and service offerings onto a single software platform The...
Problem: Paper-based processing of Medicaid claims were time intensive and led to manual error No single system for managing communications related...
Business Issue As one of the most successful United Van Lines agency groups, every customer interaction is integral to Hilldrup’s success. However,...
Business Issue Much of the relevant information for the City of Rijswijk’s Customer Care Centre was held in a disparate array of recent and historic...
Business Issue With 190,000 customers spanning business-to-business and business-to-consumer markets, Kaut-Bullinger struggled to achieve a unified...
Business Issue From a relatively small, London-based firm, TIM Group has grown into a global organization with offices in the US and Asia. The...
Business Issue Designing, building and selling an asphalt plant require a prolonged sales cycle and often extensive negotiations. Marini executives...
Business Issue As a rapidly growing company, Bitdefender wanted to improve its customer support processes. Instead of different systems for each...
Business Issue Based in Colorado, Controller Services Group provides clients professional Controller and accounting services at a fraction of the...
Business Issue As a distributor of premium pet food through the veterinary channel in South Africa, Cube Route must build and maintain relationships...

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