Case Studies - Homegrown Solution

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Business Issue As its success led to growth, Puente needed to improve its systems for aggregating, managing and using its customer information....
Business Issue: Vanderlande Industries' senior management lacked a clear view of sales and was hampered by the lack of revenue reporting and...
Problem: Affinity4 required a CRM solution that could consolidate its various product and service offerings onto a single software platform The...
Problem: Paper-based processing of Medicaid claims were time intensive and led to manual error No single system for managing communications related...
Problem: Outgrew homegrown CRM system Difficult to manage customer relationships as the company grew Duplicated efforts due to lack of integration...
Business Issue As one of the most successful United Van Lines agency groups, every customer interaction is integral to Hilldrup’s success. However,...
Business Issue Much of the relevant information for the City of Rijswijk’s Customer Care Centre was held in a disparate array of recent and historic...
Business Issue With 190,000 customers spanning business-to-business and business-to-consumer markets, Kaut-Bullinger struggled to achieve a unified...
Business Challenges Juwi Macmillan IT develops enterprise applications for tablets and smartphones that support the sales and marketing efforts of...
Business Issue From a relatively small, London-based firm, TIM Group has grown into a global organization with offices in the US and Asia. The...

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