Case Studies - 100-499
Business Issue:
JAB Broadband needed a call center solution to manage technical support for its customer support team.
Requirements:
Provide an...
Business Issue:
BancVue has a complex account management infrastructure with a diverse set of teams that maintain a strong commitment to the highest...
Business Issue
With twenty two data centers located across five states, ViaWest is one of the largest, privately held providers of managed hosting...
Business Issue:
HealthEquity’s growing customer support organization needed a CRM system to improve first call closure rates and reduce talk time....
Business Issue:
BNSF Logistics provides dynamic, value-added transportation services to customers around the globe. Its vision is to establish BNSF...
Business Issue:
Carpathia Hosting is a leading provider of managed hosting services, delivering secure, reliable and compliant IT infrastructure and...
Business Issue:
To maintain its loyal customer base and increase productivity, TOX PRESSOTECHNIK needed to strengthen customer relations with...
Business Issue
As its success led to growth, Puente needed to improve its systems for aggregating, managing and using its customer information....
Business Issue:
it-novum was looking to close the loop between sales and marketing, but having issues with adoption and customization of its existing...
Business Issue:
Rapid customer growth was overwhelming sales and service delivery teams.
Problem:
Sales people were using Excel spreadsheets to track...
