Case Studies - 100-499

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Business Issue As a rapidly growing company, Bitdefender wanted to improve its customer support processes. Instead of different systems for each...
Business Challenges Certiquality needed a more reliable and flexible system that could keep accurate track of its database of more than 7,000...
Business Issue Worldwide Supply buys and sells used network equipment and provides maintenance and support services for that equipment. When the...
Business Issue Monitoring client satisfaction is at the core of Intrum Justitia’s business priorities. To achieve it, very early on the company...
Business Issue: TRS needed a highly robust call center solution that would integrate tightly with its phone system and other business applications....
Business Issue Telesphere needed to deploy and configure a flexible CRM solution in three weeks that would enable easy data migration from its...
Business Issue Novalto has a team of 110 employees, of which about 60 are sales reps. To help with the task of marketing their services and...
Business Issue: Luxury Link need needed a centralized, web-based CRM solution that would allow its agents to identify potential target customers,...
Business Issue: A rapidly growing provider of technology to the semiconductor industry, Intermolecular had no formal CRM system to manage forecasts,...
Business Issue: JAB Broadband needed a call center solution to manage technical support for its customer support team. Requirements: Provide an...

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