Case Study: VTech

VTech Automates Manual Processes and Integrates Business Objects Data Warehouse With SugarCRM

Business Issue

VTech needed a standardized, easy-to-use system to track the activities of resellers and product installers and to centrally manage lead flow.

Requirements

  • Integrate with website and partner portal
  • Meet aggressive timelines

The Solution: Sugar Professional

VTech chose SugarCRM and engaged Sugar Gold Partner Levementum to implement the solution, which leveraged the Levementum FASTTRACK configuration package and included a custom integration with VTech’s Business Objects data warehouse.

Results

  • Provides a consolidated view into lead and partner activity
  • To see more results, please download the complete case study at the link below

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