Case Study: Teachers' Retirement System of the City of New York
Teachers' Retirement System of the City of New York Supports Retiree Benefit Management System with SugarCRM
Teachers' Retirement System of the City of New York Supports Retiree Benefit Management System with SugarCRM
Business Issue:
TRS needed a highly robust call center solution that would integrate tightly with its phone system and other business applications.
Requirements:
- Accommodate different types of member cases
- Enable in-house maintenance and expansion
The Solution: Sugar Professional
TRS chose SugarCRM and engaged Sugar Gold Partner Levementum to implement the solution, which included phone system integration and mentoring TRS staff in customizations and best practices.
Results:
- Developed a high capable team of SugarCRM engineers
- To see more results, please download the complete case study at the link below
See Similar Case Studies By
Industry:
Audience:
Region:
Company Size:
Integration (System):
Use Type:
Business Result:
