Case Study: SACE
SACE implements Sugar Enterprise to converge multiple dispersed techniques of managing customer relationships.
- SACE's expansive growth led to multiple systems of managing customer information
- SACE's unique line of business required a CRM system that could manage information like complicated mergers, acquisitions, and customer service level upgrades
- Sales Management wanted to a get a more accurate and complete forecasting of the sales pipeline
- SACE's diverse and dispersed workforce quickly adopted Sugar Enterprise as the company's official system of record.
- Easy Contact gives SACE added ease of use and functionality on top of a fully functional and intuitive CRM solution
- Sales Management now uses Sugar to accurately forecast sales revenue and can tactically adjust corporate strategy accordingly