Case Study: Hunter Industries

Hunter Industries Consolidates Multiple Systems Including Lotus Notes on SugarCRM Platform

Business Issue:

Hunter Industries managed contacts, customers, opportunities, and customer support on disparate systems. The company needed a centralized CRM solution to consolidate this data.

Requirements: 

  • Integrate customer support with new phone system
  • Manage a global sales force

The Solution:

Hunter Industries chose Sugar OnDemand and engaged Sugar Gold Partner Levementum to implement the solution, including enhanced case management capabilities to replace Lotus Notes.

Results:

  • Migrated multiple databases and spreadsheets to Sugar
  • To see more results, please download the complete case study at the link below

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