Case Study: Hunter Industries
Hunter Industries Consolidates Multiple Systems Including Lotus Notes on SugarCRM Platform
Hunter Industries Consolidates Multiple Systems Including Lotus Notes on SugarCRM Platform
Business Issue:
Hunter Industries managed contacts, customers, opportunities, and customer support on disparate systems. The company needed a centralized CRM solution to consolidate this data.
Requirements:
- Integrate customer support with new phone system
- Manage a global sales force
The Solution:
Hunter Industries chose Sugar OnDemand and engaged Sugar Gold Partner Levementum to implement the solution, including enhanced case management capabilities to replace Lotus Notes.
Results:
- Migrated multiple databases and spreadsheets to Sugar
- To see more results, please download the complete case study at the link below
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