Case Study: AXXES
A European subsidiary implements SugarCRM to quarterback a new electronic toll system.
We needed to deploy a CRM solution in a very short timeframe and with minimal cost, and it needed to be able to fully support our growth and need for additional functionality for years to come.
Guillaume Domingeon, IT Manager, AXXES
Problem:
- By early 2007, rapid growth meant AXXES required a new CRM solution that could handle promotion, marketing and customer service tasks for the company.
Solution:
- AXXES has seen improved customer service and better prospect targeting for their on-board communication systems and complementary services.
- Sugar Professional is now being leveraged by 39 end users, while several updates are being planned to allow the application to evolve alongside AXXES' growth
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