Blogs / Sugar
Tuesday, June 21, 2016 - 2:35pm
Last week, SugarCRM hosted more than 1,200 attendees at SugarCon, its annual conference for customers and partners. The SugarCon 2016 theme was “Transform Relationships” as we gathered to talk about how industry after industry is being disrupted by ridiculously fast evolution of technology – and what that means for the customer experience.   It was a great week, with more than 35 breakout...
Tuesday, May 31, 2016 - 12:02pm
We have just returned from a bit of a whirlwind week of events: the trio of CRM Evolution/SpeechTek/Customer Service Experience shows in Washington D.C. and theGartner Customer Strategies & Technologies Summit in London. Throughout the week, we heard a LOT of insightful and innovative ideas from analysts, practitioners and other industry experts around the present and future of customer...
Wednesday, May 25, 2016 - 1:15pm
It’s time to Transform Relationships! The (r)evolutuion of new technologies is rapidly re-drawing the business landscape. Customers are in charge, hyper-connected and full of expectations that companies know them intimately and deliver communications, products and services designed for THEM. Everyone knows it’s time to transform or be left behind. The transformation needs to start with taking the...
Wednesday, May 11, 2016 - 11:20am
(Editor’s note: This article was originally published on destinationCRM.com) Cloud-based SaaS solutions offer some great benefits, but be careful. Getting trapped in a proprietary cloud solution can lead to a loss of control—of your data, your security, and maybe even your career. The cloud is certainly having its day in the sun. Social, mobile, and now the cloud have taken turns topping IT...

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