Blogs / Sugar
Friday, October 24, 2014 - 2:23pm
SugarCRM and its global partners gathered in Munich for the first annual Global Partner Summit. The successful two-day summit gave SugarCRM systems integrators, value-added resellers, and key technology partners a chance to share success stories, learn about the latest Sugar-powered technology and compare notes on how to help companies create extraordinary customer relationships. Over the course...
Wednesday, October 22, 2014 - 3:28pm
Note: The following is a guest post from Thomas Shields, Vice President, Marketing Program Delivery, BancVue. An Empathic Challenge To Your Customer Journey! All of us want to delight our customers, engage their interest and drive true customer loyalty. However, many of us are fighting an uphill battle and significant challenges stand in our way. The problem becomes particularly pronounced as we...
Thursday, October 2, 2014 - 4:26pm
It’s been a while, but here I am, taking my own CRM journey full circle. I wrote my first blog for SugarCRM five years ago and here I am, at it again. My perspective now is more focused, taking cues from front line experience and watching companies work to make sense of the sea change happening in the business world. As an industry, and as a discipline, we have made significant progress. We are...
Thursday, September 18, 2014 - 1:32pm
The title may be a bit confusing if you thought the words “customer” and “consumer” are the same, but I urge you to think again. There is a huge distinction in these two groups of people, especially as it applies to CRM. When we go to market as a CRM vendor, we essentially play both the “B2B” role of winning over decision-makers (“customers”), while also needing to win the war over user adoption...
Thursday, September 4, 2014 - 11:00am
Gartner recently named SugarCRM as a Visionary for the second straight year in its Magic Quadrant for Sales Force Automation. Sugar’s innovative mobile user experience, and flexible deployment options were cited as reasons for the continued strong ranking. Also, SugarCRM took home five awards as part of CRM Magazine’s annual Market Leader Awards thanks to the innovative nature of the software, as...

Get in touch

Forgot your password?