Blogs / Industry
Tuesday, May 31, 2016 - 12:02pm
We have just returned from a bit of a whirlwind week of events: the trio of CRM Evolution/SpeechTek/Customer Service Experience shows in Washington D.C. and theGartner Customer Strategies & Technologies Summit in London. Throughout the week, we heard a LOT of insightful and innovative ideas from analysts, practitioners and other industry experts around the present and future of customer...
Wednesday, May 11, 2016 - 11:20am
(Editor’s note: This article was originally published on destinationCRM.com) Cloud-based SaaS solutions offer some great benefits, but be careful. Getting trapped in a proprietary cloud solution can lead to a loss of control—of your data, your security, and maybe even your career. The cloud is certainly having its day in the sun. Social, mobile, and now the cloud have taken turns topping IT...

Get in touch