Blogs / Industry
Friday, March 21, 2014 - 8:00am
Welcome to our roundup of customer relationship management (CRM) industry news from across the web. This week’s roundup will offer valuable insights to help jumpstart your customer loyalty program. We’re hunting the ‘net for the latest and greatest, and bringing them to you here, in one convenient weekly post. Creating an amazing customer experience can create customer evangelists. Although, how...
Friday, March 14, 2014 - 8:00am
Welcome to our roundup of customer relationship management (CRM) industry news from across the web. This week’s roundup will contain some tips and tricks worth learning when it comes to social selling. We’re hunting the ‘net for the latest and greatest, and bringing them to you here, in one convenient weekly post. Recent studies show that social marketing has far greater rates of return...
Friday, March 7, 2014 - 7:00am
Welcome to our roundup of customer relationship management (CRM) industry news from across the web. This week’s roundup will focus on mobile and its impact on the customer experience. We’re hunting the ‘net for the latest and greatest, and bringing them to you here, in one convenient weekly post. Leveraging Mobile to Increase Customer Engagement “Even when well-planned email...
Friday, February 28, 2014 - 7:00am
Welcome to our roundup of customer relationship management (CRM) industry news from across the web. This week, we’ll be showing you the ins-and-outs of customer experience! We’re hunting the ‘net for the latest and greatest, and bringing them to you here, in one convenient weekly post. What is Customer Experience? [Infographic] The people over at CustVox, now owned by SandSIV, take you...
Friday, February 21, 2014 - 7:00am
Welcome to our roundup of customer relationship management (CRM) industry news from across the web. This week’s roundup is dedicated to all things data related! We’ll be hunting the ‘net for the latest and greatest, and bringing them to you here, in one convenient weekly post. Does Your Company Need a Chief Data Officer? In the era of big data, the one-title-fits-all technology roles are...
Friday, February 14, 2014 - 4:19pm
Welcome to our weekly roundup of customer relationship management (CRM) industry news from across the web. This week, in honor of Valentine’s Day, we’ve brought together articles that get to the “heart” of CRM in one convenient post. Gartner Says CRM Will Be at the Heart of Digital Initiatives for Years to Come Analysts at Gartner summarize how organizations are leveraging...
Friday, February 7, 2014 - 10:53am
Welcome to our roundup of customer relationship management (CRM) industry news from across the web. We’ll be hunting the ‘net for the latest and greatest, and bringing them to you here, in one convenient weekly post. What Forrester’s Predicted Customer Service Trends Can Teach Your SME This article is specifically targeted toward the SME. Forrester has recently published a report containing their...
Friday, January 31, 2014 - 8:23am
Welcome to our roundup of customer relationship management (CRM) industry news from across the web. We’ll be hunting the ‘net for the latest and greatest, and bringing them to you here, in one convenient weekly post. Opportunities in the Democratization of CRM “If you don’t use it, you don’t pay for it. But, since we all want to be successful, those that build a competitive capability here...
Friday, January 24, 2014 - 11:10am
Welcome to our all-new roundup of customer relationship management (CRM) industry news from across the web. We’ll be hunting the ‘net for the latest and greatest, and bringing them to you here, in one convenient weekly post. Your IT Group is at The Center of Your Customer Experience (and Your Business) “Inside companies of all sizes, the issue of ‘silos’ – where...

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