Blogs / Industry
Monday, May 12, 2014 - 5:00am
The following is a guest post from Jeremy Cox, Principal Analyst, CRM, Ovum.   It is always reassuring  when a firm takes its own medicine and uses some of the same portfolio of products that it recommends to its customers. I refer of course to IBM’s global deployment of Sugar, integrated with many of IBM’s Smarter Commerce applications, to support a 45,000+ strong sales force. IBM’s Smarter...
Friday, May 9, 2014 - 9:00am
Welcome to our roundup of customer relationship management (CRM) industry news from across the web. This week’s roundup will help give you the tools and insight you’ll need to get the most out of your partner programs. We’re hunting the ‘net for the latest and greatest, and bringing them to you here, in one convenient weekly post. High-tech vendors rely heavily upon their channel partners...

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