Case Studies - Sales
Business Issue
The TechLiveConnect (TLC) remote tech support service provides advanced, remote technology support to consumers and small businesses....
Business Issue:
TRS needed a highly robust call center solution that would integrate tightly with its phone system and other business applications....
Business Issue
Telesphere needed to deploy and configure a flexible CRM solution in three weeks that would enable easy data migration from its...
Business Issue
VTech needed a standardized, easy-to-use system to track the activities of resellers and product installers and to centrally manage...
Business Issue:
Luxury Link need needed a centralized, web-based CRM solution that would allow its agents to identify potential target customers,...
Business Issue:
A rapidly growing provider of technology to the semiconductor industry, Intermolecular had no formal CRM system to manage forecasts,...
Business Issue:
Hunter Industries managed contacts, customers, opportunities, and customer support on disparate systems. The company needed a...
Business Issue:
Hornblower needed to move from a proprietary terminal application to a robust, user-friendly CRM system that could track and maintain...
Business Issue:
HealthEquity’s growing customer support organization needed a CRM system to improve first call closure rates and reduce talk time....
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